Security

Work at The Phoenicia Malta

Why? Besides, being a historical 5-star gem, a cherished national treasure, and beloved local landmark, The Phoenicia Malta has been attracting stars, socialites and the crowned heads of Europe for over 75 years. All our guests and employees alike, are our very own ‘stars’, our pride and joy.

A career promise for the stars of the industry (past, present and future).

Our commitment to work is the fruit of a unique collaboration, and a truly professional philosophy. We are all about giving a beautiful part of ourselves in each aspect of our thriving hotel operations. We promise you, that it will be a seriously enriching growth experience. A career you will always be proud of. Discover more, today.

Role Description

The Security Officer will be working on a shift basis, including nights, weekends and holidays. They will be responsible for the safety and security of the hotel and its guests and staff members. This will involve regular patrolling of the hotel and surrounding property; checking key security issues; handling cash or valuable items; monitoring the hotel’s security system; handling emergency situations and other security related matters.

Duties and Responsibilities

• Allow authorised persons to enter the property including searching duties, monitoring entrances and exits and assist guests with room access.
•  Watch for irregular or unusual conditions that may create security concerns or safety hazards.
• Perform security controls of designated areas on foot.
• Assists in the hotels key control program.
• Observe departing personnel to protect against theft of company property and ensure that authorised removal of property is conducted within appropriate procedures.
• Respond to accidents and assist guests/employees during emergency situations.
• Conduct investigations, gather evidence, and facilitate interviews with relevant parties.
• Complete required shift reports and maintain confidentiality of all loss prevention documents.
• The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.

Position Requirements

• Good command of both written and spoken English.
• Prior experience in Security.
• Strong customer service skills.
• Ability to stand, sit or walk for long periods of time.
• Strong computer skills, including Microsoft Word, Excel and Outlook.
• Experience in operating CCTV systems.